FAQ's
Shipping
Yes. Shipping costs will apply depending on your delivery location and will be added at checkout. Please email us @ support@haircarecanada.ca if you would like a quote.
It depends on where you are. Our carriers state 2-7 business days delivery within Canada. International deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We do not. We are strictly an e-commerce store shipping nationaly.
Product
We always aim to ensure our customers love the products we sell, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Also visit our policies found in the main menu or page footer for detailed instructions.
Yes. We procure our products from licenced beauty supply wholesalers who service the professional beauty salon industry in Canada. All our products are brand new as well as authentic.
If we are offering discount codes they will appear on the home page pop up window. Otherwise discounts are displayed by product that may have a promotional discount in place directly in that product window on our site.
How do I get free shipping?
Free shipping avaialble on orders over $180. Canada Post rates are subsidized by HCC on orders under $180
Still have questions?
You can contact us through our contact page link found in the page footer, or here: